What is Preference Marketing?
Preference Marketing is a very effective strategy to drive engagement and increase lifetime value with all of your customers. When
Tag: CRM
Loyalty Marketing and Customer engagement for better retention
Why are brands still investing in the age-old loyalty strategy? Because 3.3 billion is a staggering number, which is only
How to Upsell and Cross-Sell in Retail
For small businesses, strategies are crucial to improving their sales. Upselling and cross-selling are some marketing trends businesses use to
How offering layaway can increase your sales 2022
Layaway is a popular option for many retailers that want to sell more items to their customers. According to a
7 ways to improve your retail customer service
Customer service is one of the most important factors in the success of the retail business. Positive customer service will
How Feedbk came to be
At retailcloud we love lists; our support team keeps a list of all features that are requested by users, our
What successful retailers are doing ?
The key to retail success is having a plan you can implement, reducing the variables and executing the plan to
7 Trends in Retail in 2019
Check out the retail trends to look for in 2019. Contrary to whats been said retail is not dead in fact its booming for retailers who embrace the changes #retail #retailtech #retailmadesimple
How to attract new customers to your retail business
A lot has been written about drawing new customers and retaining your existing customer base. Statistics show that it is wiser to emphasize your efforts on retaining existing customers, as it’s 6 to 7 times more expensive to attract new customers than to keep existing customers. That being said, you probably have underutilized tools, that you are already paying for, that can help you reach new customers that will love your products.
CRM is a must have for Retail
The fact that retail is no longer just about product is not a secret, that it is all about engagement is not a surprise, that customers expect a unified experience is natural; but how retailers should pivot and aggregate all this data into one view remains a mystery and keeps many small and mid sized operators up at night. This has created a pressure on businesses to revisit their online strategies even those whose primary focus is their local market.
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